![]() ![]() The role does get a bit same-y, so progression would be needed to not feel bored, but the customers are for the most part lovely, and the account managers are very supportive.ĭon’t have to think about work outside of work which is great, and I’m the customer service department logging off time is logging off time. Good progression if you put the effort in and ask for the opportunity, there is a lot of support from management to help you progress. Very collaborative with many different teams, which is great and everyone gets to know everyone, so it’s a very friendly environment.Ī few people to get away without pulling their weight but I’ve found this to be the case everywhere, so can be frustrating when you work hard and others don’t, but when you work hard it is recognised. Good shift patterns, alternating between 8:30-4:30 and 9:15-5:15 with a 45 minute lunch break. Told us when the company was doing well and gave us recognition. Maybe a bit OTT at times but it was nice that they put in the extra efforts. Management have your back and really look out for their staff.ĭuring COVID they made sure we were kept really safe. ![]() Really friendly team at the Loughborough site, everyone will say hello to you and try help you out if you ask for help. There is also a hypocritical approach to policy that allows no flexibility for interpretation from managers within Operations, but allows HR to decide if they feel like applying policy when it. There is a constant expectation that the team is managed with punitive measures. HR is from the 1970’s and believes strongly in division of labour and theory X management, rather than theory Y leadership. The target is set and then when you hit what you forecast you are chastised for not pushing back on the goals! There is no win win. Rational discussions about targets are not allowed. Targets for output are unachievable, with the only strategy being to throw people at the problem, not drive efficiency. ![]() External ideas are dismissed by a culture of passive resistance and denial.īlame culture is unfortunately central to how the business runs at all levels. This is supported by the senior leadership who also only know what they know. This brings great knowledge of the current processes but huge inefficiencies baked in and a closed mindset to change. If you have a genuine manufacturing background, qualifications, understanding or experience you will not enjoy working here.Īt the site level the management team and operating systems have grown with the business, from a small site to a large one. Too many layers of senior management above the site that add no value and in-fact slow down progress due to their need to be consulted and belief that what they know is industry best practice. ![]()
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